Return Policy

Filing a return or a complaint

In order to file a complaint, please follow these steps:

1. Return/complaint form
   Fill in the return/complaint form and add it to the package. The document should include the following information:
   -first name and surname,
   -email address or correspondence address,
   -phone number,
   -order number,
   -reason of return
   -the date of purchase and the date the flaw occurred, 
   -bank account number.
   
   
2. Returning the product
   While filing a return please send the faulty product with all its accessories and a copy of the invoice.
   
   
3. Shipping
   Please send the product to the following address:
   STROJMISIE – budynek przychodni
   Zagorska 83
   42-680 Tarnowskie Gory
   Poland